Terms of Service

1. Acceptance of Terms

By downloading, installing, or using Veilora VPN, you agree to these Terms of Service. If you do not agree, do not use the service.

2. Service Description

Veilora VPN provides a virtual private network service for Android devices. The service encrypts your internet traffic and routes it through our servers to protect your privacy and provide access to the open internet.

3. Free and Premium Plans

• Free Plan: 10 GB of VPN traffic per month at no cost. No credit card required.
• Monthly Premium: $2.99/month — unlimited traffic, all 20+ servers, CDN Mode.
• Yearly Premium: $14.99/year — same as monthly, billed annually.
• Subscriptions auto-renew unless cancelled before the renewal date.
• A 3-day grace period is provided after subscription expiry before service is restricted.

4. Acceptable Use Policy

What Veilora is for. Veilora exists to help you reach the open internet and to protect your privacy. Using the service to access information, websites and apps — including ones a government or network has blocked — and to bypass censorship or surveillance is exactly what it is for, and is expressly permitted. We do not treat accessing lawful information as misuse simply because an authority in your location restricts it.

What is not allowed. The following are prohibited because they harm other people, and they are prohibited no matter where you are or what your local law says. You agree not to use Veilora VPN to:

• Attack, intrude into, or disrupt any system or network — hacking, unauthorized access, denial-of-service, port scanning, or brute-forcing credentials
• Create, host, or distribute malware, ransomware, or botnets
• Send spam, run phishing, or engage in mass unsolicited or deceptive messaging
• Produce, distribute, or access child sexual abuse material (CSAM)
• Commit fraud, steal credentials or payment data, or launder money
• Harass, threaten, stalk, or dox another person
• Infringe others' intellectual property at scale, or operate a piracy service
• Resell, sublicense, or re-provide the Veilora service to others without our written permission

If you use the service for any of the above, we may suspend or terminate your access. We will restore access if a suspension was made in error. Because we do not keep logs of your activity (see our Privacy Policy), we generally cannot attribute abuse to an individual account on our own; we act on specific, credible reports.

5. Payment and Refunds

Payments are processed through Google Play (in the Android app), Telegram Stars, or cryptocurrency. Only Google Play subscriptions renew automatically; purchases made through our Telegram bot or web dashboard are one-time charges that do not auto-renew. For refund eligibility and procedures, see our Refund Policy.

6. Limitation of Liability

Veilora VPN is provided "as is" without warranties of any kind. We are not liable for any damages arising from use or inability to use the service, including but not limited to data loss, service interruptions, or security breaches beyond our reasonable control.

Our total liability to you for any claims shall not exceed the amount you paid for the service in the 12 months preceding the claim.

7. Governing Law

These Terms are governed by the laws of Switzerland. Any disputes shall be resolved through binding arbitration or the courts of Switzerland.

8. Contact

Email: support@veilora.net Telegram
Telegram: @veilora_support